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Customer Reviews



Jacki A

07/05/2022

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Geoff was extremely polite and reliable. Thank you Geoff

Response by Amber Cars:

Thanks Jacki

stephen Hunt

25/04/2022

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent experience from book the car from the Bexleyheath office and car arriving on time the following morning. Car was very clean and driver was courteous. Would not hesitate to recommend.

Response by Amber Cars:

Thank you Stephen for the review.

lis

25/04/2022

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

i always use amber i have no complaints they always turn up on time and the driivers and office staff are very polite

Response by Amber Cars:

Thanks for the positive review, we do try our best to make sure that our service levels are good at all times.

Jasmine

25/04/2022

Punctuality: ★☆☆☆☆
Value for Money: ★★★☆☆
Overall Rating: ★★☆☆☆

Booked a cab for 3:40 because I needed to go to work at 4 ( I did book it the night before) yet the cab did not turn up until 4:02

Response by Amber Cars:

Thanks for the feedback. Due to unforeseen circumstances, booking a car the night before does not always guarantee a car to be there for the time requested. We do try to make sure that all cars are despatched on time so they can arrive at the times requested.

Marian Matthews

10/04/2022

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Thank you for always supplying such great service . Your drivers and your receptionists are always so courteous.
Thank you. Good Night Marian.

Response by Amber Cars:

Thank you for a positive review.

Agnes

02/04/2022

Punctuality: ★★★★★
Value for Money: ★★★★☆
Overall Rating: ★★★★★

Driver came quickly and found the best route to avoid congestion. Very helpful and friendly.

Response by Amber Cars:

Thanks Agnes

Jackie

01/04/2022

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Always on time. Fantastic service. Drivers are always polite and friendly. The fares are much cheaper than the other cab firm around locally. Highly recommended. Most importantly I feel very Safe booking with them.

Response by Amber Cars:

Thank you Jackie

Kat Sankey

25/01/2022

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Qadir was very polite, professional and had a very clean, comfortable car. Will definitely use Amber cars again, thank you very much.

Response by Amber Cars:

Thank you Kat

Lisa Judge

31/12/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

What a polite thoughtful driver. My mum has mobility issues and he offered help in and out the cab, also wishing happy new year.

Response by Amber Cars:

Thank you Lisa

Dave Osborne

25/12/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very pleasant driver and observed covid during journey. Well done

Response by Amber Cars:

Thank you Dave

A hamilton

21/12/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Absolutely fantastic service was given an estimated arrival time that was longer than I hoped for however was contacted quickly to say driver was on his way.. driver 212 was brilliant polite and pleasure to travel with but the icing on the cake was the price which came in at around £4 cheaper than competitors which to me is a huge saving considering 3 journeys and I’d have a free journey in comparison!! Operator was friendly too! Great customer service! Thank you will deffo recommend

Response by Amber Cars:

Thank you Alex.

peter nunwa

12/12/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Williams was on time outward and return. Excellent service nice guy,

Response by Amber Cars:

Thank you Peter

Gary Griffiths

11/12/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

The drivers name was Steve,what a lovely guy,feel like I've known him for years,wish I had,very professional & polite,fayre was very cheap & had to give him a tip because he was such great bloke,would always use Amber cars,highly recommended thanks very much

Response by Amber Cars:

Thanks Gary

Deano

09/12/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service very friendly driver please send him everytime ...great service many thanks

Response by Amber Cars:

Thanks Deano

Gaby

07/10/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Lovely smooth journey, clean and comfortable car!

Response by Amber Cars:

Thanks Gaby

Marths

06/10/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very quick response. The local cab office by abbey wood had no drivers and as a senior person, I didn’t want to wait on the street for a long time. So when I rang amber and my taxi was there in 5 mins, I was very impressed with the service. The controller very polite and professional. As was the Driver . Very many thanks.

Response by Amber Cars:

Thanks for the review Marths

Donat Theseira

04/10/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Cab arrived within given time. As always driver was very polite and friendly. Great service.

Response by Amber Cars:

Thanks Donat

Scott Proctor

25/09/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Awesome service from telephone reception to driver pickup drop off.
Very stress free service

Response by Amber Cars:

Thanks Scott we do try to maintain this level of service at all times.

Sue

22/09/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Brilliant service today from the telephonist and the driver, thank you so much, both very friendly and very helpful, so thank you so much Amber cars

Response by Amber Cars:

Thanks Sue

Jane goodrich

22/09/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Great help got me a cab when I needed one in an emergency help me so much

Response by Amber Cars:

We do try Jane, thanks

Nick

17/09/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I’ve needed 2 emergency trips to A&E and back this week.
All four drivers concerned were extremely kind and both outbound drivers changed their routes to the hospital to give me a smoother ride.
Fantastic service - hadn’t used Amber before but will be using from now on

Response by Amber Cars:

Thanks Nick

Toni

08/09/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Had to phone a cab for an elderly couple at the station in the rain confused and needing to get home , Amber cars was so kind and quick to help locate the couple to get them home safe. Highly recommend this service

Response by Amber Cars:

Thanks Toni for the recommendation.

Anil

21/08/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Amazing driver such a nice guy really enjoyed the journey. He made us feel comfortable welcome and safe. Honestly the nicest driver i have ever come across

Response by Amber Cars:

Thanks Anil for the positive review.

Vick

06/08/2021

Punctuality: ★★★★☆
Value for Money: ★★★☆☆
Overall Rating: ★☆☆☆☆

I won’t be using this cab company again!! Asking me for money before I even sat down. I have been a regular customer and have never not paid for my fare! If I wasn’t in a hurry I would’ve just walked away and then I call the office to query and this man tells me that it’s because it’s over £20 and that’s just a bunch of bull!!! I hope you lose more customers!!!! I have always paid my fare on arrival of my destination.

Response by Amber Cars:

Sometimes journeys outside the area the drivers may ask for money first. He only followed the instructions which was on the job as "money first" was stated. The staff taking the booking should have told you this or removed the instruction from the booking. The driver was only following the instructions which looks like this was must of been entered from your previous journey.

Donat Theseira

04/04/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very efficient service. Driver arrived on time and courteous.
Happy with the service and will definitely use Amber cars again.

Response by Amber Cars:

Thank you for your positive review.

Tracy Friend

04/04/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Our driver Timothy was very kind to us, we went somewhere that was closed and he brought us straight back and didn't overcharge us in fact he under charged us. A gentleman.

Response by Amber Cars:

Thanks Tracy

Mariam Ally

30/03/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Great services and always on time.

Response by Amber Cars:

Thank you Mariam for your review.

Doris Amanze

27/03/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

My driver Wajid was amazing. I had a wonderful experience

Response by Amber Cars:

Thank you Doris

Mary Kamau

24/03/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Absolutely fantastic service!! Amber have never disappointed me. Glad I use their service. Drivers are very professional not forgetting the office staff. Thank you.

Response by Amber Cars:

Thank you for your positive review Mary.

Lola

20/03/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Good custom service, prompt and polite.

Response by Amber Cars:

Thank you Lola

Mary Kamau

10/03/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Amber cars are the company to use if you need a Taxi☝

Response by Amber Cars:

Thanks Mary

Claire

04/03/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very happy with the service. The journey was good taking my cat to the vets.

Response by Amber Cars:

Thank for the positive review.

CLIVE MADEL

12/01/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service. Prompt arrival, safe driving, helpful with shopping

Response by Amber Cars:

Thanks for the positive review Clive.

Phillip

07/01/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Professional

Response by Amber Cars:

Thank you

Lola Akinwunmi

02/01/2021

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very good service. Quite prompt, very polite and helpful driver

Response by Amber Cars:

Thanks Lola

Sandra

26/12/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I am very very pleased with the service I received you're staff are very professional and very helpful I will recommend you two more of my friends and work colleagues may they continue to be safe through these difficult times we're in and I wish all the drivers and staff a Merry Christmas and happy new year thank you so much for your service and your fears where the best I found

Response by Amber Cars:

Thank you Sandra for your feedback.

Vero

17/12/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Punctual, courteous, careful driver.

Response by Amber Cars:

Thanks Vero

Maureen Challicombe

04/10/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very friendly very professional will always use your services as have done so For many many years thanks guys xx

Response by Amber Cars:

Thank you for your positive review.

Jaliah

04/10/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Overall excellent service
Driver was early. Patiently waited for me. I was in crutches so was slow moving . I would use again.
Thanks

Response by Amber Cars:

Thanks for the review.

Arlene Mapoma

29/09/2020

Punctuality: ★★★☆☆
Value for Money: ★★★☆☆
Overall Rating: ★★★★★

My evening driver was wonderful. Very helpful, as I have a disability he couldn't have been more courteous

Response by Amber Cars:

Thank you for a positive review.

Gary french

23/09/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Great cab service all ways on time

Response by Amber Cars:

Thanks Gary, we do try to be ontime for all bookings but sometimes due to unforeseen circumstance delays can occur.

Lucy

19/09/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Great cab service as usual from Amber and great driver one of the best I’ve had

Response by Amber Cars:

Thanks Lucy.

Susan

05/07/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

the driver was very nice, car smelled good and he was very fast at dropping us to our destination, we had a very good talk and he deserves 5 stars because everything was perfect.

Response by Amber Cars:

Thanks Susan

V

04/07/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★☆☆☆

Not sure the driver was fit to drive as there were some scary parts during the journey where he was suddenly breaking... for no reason as no cars in the streets at 4am..
What is the point of wearing the mask if then in the car he moved it below his mouth...

Response by Amber Cars:

Thanks for letting us know, the mask should be on whilst in the car. Will speak to the driver in question.

Hollie

01/07/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Brilliant and so cheap!!

Response by Amber Cars:

Thanks for your review Hollie.

Saroj

30/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Thank you amber cars .... I am member since 7 years so trustworthy .....

Response by Amber Cars:

Thanks Saroj

CLIVE MADEL

29/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service, friendly driver, prompt arrival. Got me to my destination in good time. Thank you, Amber Cars

Response by Amber Cars:

Thank you for using Amber Cars

Dovi

27/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★☆☆☆

Normally very happy with your service. Punctual and good price. However, very disappointed with todays journey driver. He was very rude and unhelpful.

Response by Amber Cars:

Thanks for letting us know, will speak to the driver in question.

Tiesha

27/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

My journey was so relaxing and peaceful. I'm skeptic with cabs as I'm expecting and I apologize for my previous cancellation however The Driver Muhammad was very polite and respectful, he helped with my bag without a second guess and I just felt so Safe. customer service 100%. I'll definitely travel again using AmberCars. Best Taxi experience. 5/5.

Response by Amber Cars:

Thanks for the positive review.

Jordan Davis

26/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Yusuf was the best can driver we have ever come across. Very polite, very helpful, very kind and chatty. Made us feel very welcome and at ease. Helped with belongings to be put into the boot. Lovely man! Many thanks

Response by Amber Cars:

Thank you for the positive review Jordan

Dionne

26/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Yusuf has been my favourite cab driver for a couple of years he is very polite and always on time. I would recommend him to anyone.

Response by Amber Cars:

Thanks Dionne

Tracy Hansford

24/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Thank you. Great service from office and driver Mohamed. Much appreciated.

Response by Amber Cars:

Thanks for the positive review Tracy.

Chinny Imo

24/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

The driver was really great and reliable he was very helpful at the end. Thank you

Response by Amber Cars:

Thank you Chinny

Dilwyn Tasker

23/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very good helpful and polite

Response by Amber Cars:

Thanks Dilwyn

Zara Walker

22/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Happy with the service, good friendly driver with good communication to confirm that I was ready to be collected, which is much appreciated especially in these unusual times with covid. Also good to see that necessary precautions were taken by the driver.

Response by Amber Cars:

Thanks for the positive feedback Zara.

Ogechi

13/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Your service is very reliable

Response by Amber Cars:

Thank you Ogechi

Carlos Costa

13/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

The Driver Ahmed was pleasantly courtious and professional during the short trip.
Thank you

Response by Amber Cars:

Thank you Carlos

Joshua

11/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Best taxi driver I’ve ever had very nice an helped me and my friend alot

Response by Amber Cars:

Thanks for the positive review Joshua

Naveed

10/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Driver was very kind and helpful.
Driver had to wait for us for n extra 2 hours because of the new health system at the airport, however still the driver was understanding

Response by Amber Cars:

Thank you Naveed

Muriel Hardy

04/06/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I have used Amber Cards for 40years now and never had any problems I would recommend them to everyone. The driver are all nice and good value for money
Thank you Amber your the best

Response by Amber Cars:

Thank you for your review Muriel much appreciated.

Sharon Bonnick

29/05/2020

Punctuality: ★★★★☆
Value for Money: ★★★★☆
Overall Rating: ★★★★★

The driver was very polite helpful with my shopping he couldn't help me enough

Response by Amber Cars:

Thanks Sharon

Abu

28/05/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Quick and efficient service

Response by Amber Cars:

Thanks Abu

Mohamed

06/05/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service from the driver please keep it up thank you Amber cars!!!

Response by Amber Cars:

Thanks for the positive review Mohamed

Buki

30/04/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

A big thank you to the Driver I got today Thursday 30th April. He was indeed helpful n kindhearted too. Please give him my thanks

Response by Amber Cars:

Thanks Buki, will do.

Pauline Collis

29/04/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Been using amber cars for a year now... fantastic service punctual,reliable, and great rates..the one company I use now

Response by Amber Cars:

Thanks Pauline :)

N. Coleman

28/04/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Nice, smooth jpurney. Help with getting the cripple on crutches (me) up the stairs and home much appreciated.

Thank you.

Response by Amber Cars:

Thanks for the positive feedback.

Liz

23/04/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Amber lets you know who your driver is, estimated time of arrival, and when they’ve arrived. The driver was prompt, helpful, and friendly. Most importantly, I got to my destination in good time.

(The car was spotless and the driver disinfected everything again when I got out - thank you)

Response by Amber Cars:

Thanks for the great review Liz.

Janice

24/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Superb service from ease of booking through punctual pick up to friendly, professional driver.
Thanks again for giving consistent, reliable, exemplary service. We never use anyone else!

Response by Amber Cars:

Thanks for the positive review Janice, much appreciated.

Kerry

20/03/2020

Punctuality: ★★★★★
Value for Money: ★★☆☆☆
Overall Rating: ★★★★★

I don’t usually complain but this cab driver was so rude, I’m heavily pregnant and was picking up some storage boxes up from wilkos, I had my daughter and brother with me and because these storage boxes was not collapsed the driver decided to charge me extra. When I asked why he said because I they wouldn’t fit in a normal size car even so after I put them in the boot there was so much room left in there.. what if I had a pram and loads of shopping, would he still have done the same.

Response by Amber Cars:

Thanks for letting us know Kerry, will speak to the driver in question. Seems like the driver being greedy !!!

Saroj

19/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Thank you amber car I always appreciate your service
I will give you 10 out of 10
Thank you for familer service

Response by Amber Cars:

Thank you Saroj

Tomisin

17/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Lorenzo Mahoney was a lovely driver. His customer Service skills were brilliant and he was very helpful and delivered as expected. I had no issues with my booking. I'll definitely be using Amber Cars again. Absolutely lovely staff and drivers. Thank you!

Response by Amber Cars:

Thanks Tomisin

Favour

17/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Jeff was friendly as well as the lady at the customer service desk was so softly spoken.

Response by Amber Cars:

Thank you Favour

Jamie

15/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service once again thank you

Response by Amber Cars:

Thanks Jamie

Mikey

13/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Emmanuel was great, very friendly and helpful. I had a medical procedure yesterday and was struggling with my bags so he took them to my door. Great service and value.

Response by Amber Cars:

Thanks Mikey

Philippa Nichols

11/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

First class service, prompt, clean comfortable and very reasonable rates.
Office staff always get it right too.

Response by Amber Cars:

Thanks Philippa

Maggie

05/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

We were told half an hour wait but it was shorter which was great!
Lovely driver and no complaints.

Response by Amber Cars:

Thank you Maggie

Helen Flannigan

05/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Lovely nice driver 5+

Response by Amber Cars:

Thanks Helen

Cynthia

04/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

An enjoyable journey home. The driver was very courteous and extremely helpful. What a lovely gentleman
I will definitely be using this cab company again.

Response by Amber Cars:

Thank you Cynthia. If not already done so try our free mobile app which you can download at www.ambercars.com/app

Ravneet Sandhu

04/03/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Effiecnt service. All the drivers are very kind. Booking is very simple. I am very happy with the service.

Response by Amber Cars:

Thanks for the positive review Ravneet

Kevin Mccarthy

10/02/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

My telephone booking was answered promptly.

I hope that the assigned driver Simon would not mind me referring to him as ‘old school’, but he:

1) had no requirement for a sat nav
2) knew the re-routes around pre-existing road works
3) given my disability, he even carried my shopping bags to the front door

Highly recommended, deserved every 1 of the 5 stars.

Response by Amber Cars:

Thank you for your positive review.

Antonia King

09/02/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Brilliant service will definitely use again and recommend

Response by Amber Cars:

Thank you Antonia

Satvir

08/02/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I’ve never been disappointed with Amber Cars they are prompt and get me and my family to our destinations on time always and I know exactly who is picking us up and reg number which is reassuring and makes us feel safe

Response by Amber Cars:

Thank you Satvir

Shirley

07/02/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Fast and friendly service always good friendly drivers

Response by Amber Cars:

Thank you Shirley

Peter

03/02/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Clean car, courteous and knowledgeable driver, recommended.

Response by Amber Cars:

Thank you for your positive review Peter.

Samuel

02/02/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Amber Cars are the best, and very helpful. I cant say how much grateful I am to Amber for sorting out a difficult situation I experienced during a jouney

Response by Amber Cars:

Thanks Samuel

Terry

30/01/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Arrived exactly as agreed to take my mother home safely along the best route and in the shortest time possible. Very happy as always with every part of the service.

Many thanks,
Terry Bass

Response by Amber Cars:

Thank you for your positive review Terry.

Janice

29/01/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Good driver very polite and nice warm journey. As always excellent service Thank you

Response by Amber Cars:

Thanks Janice

Barbara

21/01/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I only use Amber Cars. The drivers are very helpful to me and always pleasant. The office staff are very good too they always despatch a car ASAP. I never use any other cab company. As an elderly person everyone is helpful to me.

Response by Amber Cars:

Thank you for your positive review and using Amber Cars for your transport needs.

Pierre

18/01/2020

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Arrived within 5 minutes. Friendly, professional and safe service. Highly recommended!

Response by Amber Cars:

Thank you Pierre

Louis

15/01/2020

Punctuality: ★☆☆☆☆
Value for Money: ★★★☆☆
Overall Rating: ★★☆☆☆

Having to wait 30 minutes fora cab is ridiculous

Response by Amber Cars:

Apologies for the wait but sometimes due to unforeseen circumstances can lead to delays in where there car could arrive late.

Carl roberts

09/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Driver Jeff was a joy to talk to and was very friendly.
I would recommend him to anyone.

Response by Amber Cars:

Thank you for the positive review

Satish

09/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very helpful and friendly driver.

Response by Amber Cars:

Thank you Satish

Lucy

08/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Really good and punctual. Driver was very helpful as I only had the street name. He got me to my friend safely.

Response by Amber Cars:

Thank you Lucy

Katie

08/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Nice driver polite friendly and on time

Response by Amber Cars:

Thanks Katie

Maureen

08/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very pleasant ride very nice driver very chatty

Response by Amber Cars:

Thank you Maureen

Joe swain

08/12/2019

Punctuality: ★★★☆☆
Value for Money: ★★★★★
Overall Rating: ★★★★☆

The guy was dead rude. I tried speak to him twice and he ignored me. Made me feel really uncomfortable

Response by Amber Cars:

Apologies Joe, will speak to the driver in question.

Maryanne

07/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very Modern and posh, use of modern technology at its fullest. Will forever user use them and value for money in this days of economy.

Response by Amber Cars:

Thank you Maryanne

Irene

06/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

He was very good

Response by Amber Cars:

Thanks Irene

Chrissy

06/12/2019

Punctuality: ★☆☆☆☆
Value for Money: ★☆☆☆☆
Overall Rating: ★☆☆☆☆

I am not happy as I make a advance booking to make sure I get my cab when I want it.

You cant fo that so what is the use of advance booking when you cannot honour that booking.

Response by Amber Cars:

Apologies for any inconvenience caused. We do try to make sure that all bookings are despatched on time but sometimes due to unforeseen circumstances delays can occur ie: traffic, delays with last customer etc on the actual day.

Liz

06/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

This was the first time that I have used this cab service. The cab arrived promptly and the driver was very polite and helpful.

Response by Amber Cars:

That you Liz

Theresa

06/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very pleasant driver

Response by Amber Cars:

Thanks Theresa

Esther

06/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service. Made special effort for fast arrival during a busy time. Thank you for your excellent and professional service.

Response by Amber Cars:

Thanks you for a positive review Esther.

Temi

06/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Mr Abiodun was very professional, kind, helpful! An angel in human form!

Response by Amber Cars:

Thanks Temi

Betty Warren

03/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I was not well an I had to send my granddaughters to my home, to pick up some stuff, an they said the driver was lovely an polite, if I had to do it again I would have no hesitation thank you

Response by Amber Cars:

Thanks Betty

Lorraine

03/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very good service on time and felt very comfortable.

Response by Amber Cars:

Thanks Lorraine for the feedback.

Ellis Saunders

02/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

On time for pick up and return from airport, kind driver and easy quick journey. Thank you so much.

Response by Amber Cars:

Thank you Ellis

Holly

02/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Just had a really lovely and very chattie cab man. Was so polite and patient thank you.

Response by Amber Cars:

Thanks Holly

Terry

02/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

As always , everybody is helpful when you make a call to book your car. More importantly they’re honest if there is a delay .Cannot recommend this company highly enough thanks Terry

Response by Amber Cars:

Thank you for a positive feedback Terry.

Sue

02/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent service today
Cheerful helpful driver

Response by Amber Cars:

Thanks Sue

Mr Richardson

02/12/2019

Punctuality: ★★☆☆☆
Value for Money: ★★★★★
Overall Rating: ★★★★☆

Was sadly 25 mins late & was sending different cab but 1st one turned up - but we did manage to get to our appointment on time just!!!!

Response by Amber Cars:

Apologies for the lateness and any inconvenience caused.

Eugen Sava

02/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Silent and respectful driver. Safe driving. Very clean car.

Response by Amber Cars:

Thanks Eugen

Sue kemp

02/12/2019

Punctuality: ★★★★☆
Value for Money: ★★★★★
Overall Rating: ★★★★★

Smooth journey friendly chatty driver

Response by Amber Cars:

Thank you Sue

Jane

01/12/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Driver was excellent professional, on time and courteous. Thank you. Will definitely use again

Response by Amber Cars:

Thank you for a positive feedback Jane

Debbie

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Driver was punctual (earlier than expected - which is not a bad thing) and very polite, a very good service.

Response by Amber Cars:

Thanks Debbie

Sophie Amogbokpa

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent in punctuality.

Excellent service from the driver's and above all good manners and excellent customer services.

Response by Amber Cars:

Thank you Sophie

Denise Wing

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very pleasant driver smooth driver

Response by Amber Cars:

Thanks Denise

Otu

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Punctuality is second to none. Excellent service. Well done!

Response by Amber Cars:

Thanks Otu

Tayo

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

They are the best cab company I know of in Bexley. Will use them over and over again... The car was neat and the driver was very professional

Response by Amber Cars:

Thank you Tayo, appreciate the positive feedback.

Emma Parry

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

What an amazing driver, so happy and an absolute delight to travel with. I hope he gets this review

Response by Amber Cars:

Thank you Emma

Sarah

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

A very nice gentleman. Was punctual and was patient.

Response by Amber Cars:

Thank you Sarah for a positive feedback.

Jemma

30/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Lovely cab driver

Response by Amber Cars:

Thanks Jemma

John

29/11/2019

Punctuality: ★☆☆☆☆
Value for Money: ★★★★★
Overall Rating: ★★★☆☆

Called at 1805 to make a booking, was informed that it would be 10 minutes, at 18.25 no sign, called again said maybe held in traffic and.be 5 minutes, 10 minutes later the cab arrives.
Not happy with the service.

Response by Amber Cars:

Apologies for the delay. Have spoken to the driver and it was due to the traffic at that time. The driver was coming back from Sidcup so on a clear run it should not of taken no more than 10 mins to get to you. Once again apologies for delay that had occurred.

Brian

29/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Great service, brilliant driver

Response by Amber Cars:

Thanks Brian

Sharon Fisher

28/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

I only use Amber Cars they have never let me down.

Response by Amber Cars:

Long may it continue Sharon, thanks.

Brian Cox

27/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Very satisfied with the service arrive on time polite and friendly drivers. Look after my wife well while i was in Hospital for 5 weeks Thank you

Response by Amber Cars:

Thanks for the positive review Brian.

Asif Hussain

26/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent as always

Response by Amber Cars:

Thank you Asif

Tony

26/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent

Response by Amber Cars:

Thanks

Mr s Adhar

25/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Great service by Abdul

Response by Amber Cars:

Thank you

Tony

25/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Excellent

Betty Warren

25/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Hi I Have ordered cab from different company’s but never felt as safe as I do with Amber cars, always polite, always on time, mostly happy

Thank u for running a safe an happy company
Betty

Response by Amber Cars:

Thank you for a positive review Betty.

Anne

25/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Fab service, and very friendly, i would like to say a huge thanks to the driver that went out of his way to bring my phone back to me at the hotel and wouldn't take any money off me for his troubles thank you so much

Response by Amber Cars:

Thank you for your positive feedback.

Jeff

24/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★☆
Overall Rating: ★★★★★

Had a driver named Abiodun who made sure me and my family were able to get to the airport in time for our flight, despite the heavy traffic across London. Abiodun managed to find different routes and was able to beat traffic effectively.

Response by Amber Cars:

Thanks for the positive review.

vinny

24/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

very nice and friendly

Response by Amber Cars:

Thank you

Diyar

24/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

Lovely and friendly staff
Good servicing

Response by Amber Cars:

Thank you

Andrew Mckay

23/11/2019

Punctuality: ★★★★★
Value for Money: ★★★★★
Overall Rating: ★★★★★

super fast and reliable services. thank you

Response by Amber Cars:

Thank you for a positive review.